SparkOps Menu
Technology advisory, sourcing & vendor management
Move your business forward with technology that works for you.
Give your team time back, put technology to work, and get more value from your spending. SparkOps helps you find the right providers, benchmark pricing against a real market database, and keep vendor work moving.
Let’s turn what’s slowing you down into your next step forward.
Two ways we help
The right amount of help for what’s on your plate.
Turn what’s slowing you down into your next step forward.
Technology Advisory & Sourcing
Too much manual work? Disconnected systems? Unsure which AI tools or providers will actually help? We help you connect the business need to the right technology, compare your options, and move forward with confidence.
Whether you have limited technical support or an established IT team, MSP, or consultant, we help you find and source technology that fits your business.
Keep vendor work from taking over your team’s day.
Procurement & Vendor Management
Vendor follow-ups, scattered quotes, and approaching renewals can pull your team away from the business. We take on the agreed coordination, bring real market pricing into your negotiations, and keep commitments and next steps in view.
Give your team time back, make informed buying decisions, and stay ahead of renewals with a dedicated point of contact working alongside you.
What this means for your business
Less time chasing. More confidence moving forward.
Your time back.
We coordinate vendor outreach, gather quotes, and follow up on open items so your team can spend more time on the work that moves your business forward.
Your pricing in context.
We benchmark quotes against a real market database and compare scope and terms, giving you a clearer basis for negotiation and a better view of value.
Your next move clearer.
We make provider fit, tradeoffs, and delivery responsibilities clear before you commit, so you know what you’re buying and what happens next.
Technology we help you evaluate and source
The right tools to move your business forward.
You want more time for your team, a better customer experience, and systems you can count on. We help you compare providers, pricing, and fit across these areas, starting with what your business needs to accomplish.
AI & Automation
Give your team time back by automating repetitive work and using AI with guardrails for data, access, and human oversight.
Cybersecurity
Protect your people, devices, and business information with security tools, monitoring, and expert support.
Cloud & Hosting
Run your applications and store your data on reliable infrastructure that can grow with your business.
Internet & Networks
Keep your locations, remote teams, and business systems connected with reliable internet and secure networks.
Business Phones & Collaboration
Bring calls, messaging, and video meetings together so your people can work effectively from anywhere.
Customer Service & Contact Centers
Route calls, chats, and messages to the right people, reduce wait times, and give service teams better tools.
Customer Experience
Make it easier for customers to do business with you through self-service, feedback, and connected interactions.
Managed IT Services
Find ongoing support for your users and systems, whether you need an IT partner or extra capacity for your team.
Data Centers & Recovery
Keep critical systems running with secure facilities for your equipment, backup power, and disaster recovery options.
Data & Analytics
Connect information across your systems and turn it into reports and dashboards your team can use to make decisions.
Sales & Revenue Systems
Connect your CRM, sales, and marketing tools so your team can track opportunities, follow up, and serve customers.
Business Operations Software
Simplify scheduling, approvals, and everyday workflows with software that reduces manual work and connects your teams.
Who we serve
Expertise that fits your business.
For business owners, executive leaders, and IT teams.
Our focus is small and mid-sized organizations, with advisory and sourcing support for businesses from three to 2,500 employees. We work with owners and executive leaders, alongside lean technical teams, established IT departments, MSPs, and consultants.
Experience across industries.
The SparkOps team has experience helping clients across technology and communications, service providers, healthcare, biotech and life sciences, financial and professional services, local government, nonprofits, and associations.
Tim Hazell
Founder & CEO
The experience behind your next move
Your business goals and dreams matter.
“The right technology decision should create clarity, confidence, and ignite measurable business momentum. Technology should help you achieve your business dreams.”
Our mission is to redefine how technology is sourced for organizations of all sizes.
25+ years across the IT purchasing channel: vendor, IT training partner, reseller, integrator, solutions provider, and service provider.
The Spark Standard
Modeled after the Golden Rule, we treat your budget, priorities, and business ambitions as carefully as we would our own. If your current provider or path is right, we’ll say so.
We serve you with passion, excellence, integrity, and respect, with a commitment to exceed your expectations in everything we do.
How we work with you
Start with what’s already on your plate.
Bring the business need.
A goal, bottleneck, quote, renewal, or stalled project.
Get a clearer view.
Requirements, provider fit, pricing benchmarks, risks, and tradeoffs.
You decide. We help.
Agreed sourcing, negotiation, coordination, or ongoing support.
When the engagement calls for it, we bring access to solution engineering, project management, and delivery coordination.
How you can work with SparkOps
You stay in control.
Buy directly from the provider
You own the provider relationship, contract, and support path. SparkOps helps you evaluate, source, and negotiate the right solution.
Buy through SparkOps
SparkOps manages the transaction under written purchase terms, with all commercial terms disclosed before you decide.
Keep SparkOps involved
We stay involved throughout the project lifecycle, remain in regular contact with you, and help manage renewals and planning at the 3-, 6-, and 12-month marks. Your designated internal owner retains decision authority while we handle the agreed responsibilities.
Your commercial clarity
How we get paid.
Advisory & Sourcing: provider referral.
You buy directly. The provider typically pays SparkOps a referral fee.
Advisory & Sourcing: strategic resale.
You buy through SparkOps. We earn a margin, with terms disclosed before you decide.
Procurement & Vendor Management.
A monthly or annual fee. An agreed pay-for-performance pilot can come first.
A few practical answers
Before your next move.
What’s the best way to get started?
Book a 30-minute conversation or send us a note about what’s happening in your business. You don’t need a technology wish list or a fully defined problem. We’ll ask questions, talk through what you want to improve, and help you find a practical next step.
Do we need an ongoing agreement?
No. Advisory and sourcing can start with one goal or decision.
Do you replace our IT team or MSP?
No. We work alongside them, adding expertise and support where useful.
What if our vendors are already under control?
You may not need ongoing vendor management, but we’d still love to be a tech sourcing resource for your needs. Bring us your next purchase, renewal, or business bottleneck.
Is implementation included with a purchase?
Implementation varies by solution and provider. We help you understand what’s included, who will handle setup, and what support you’ll have after the purchase. When engaged beyond the purchase, we stay involved throughout the project lifecycle and remain in regular contact with you, helping manage renewals and plan ahead at the 3-, 6-, and 12-month marks.
SparkOps Business & Technology Alignment
What would you like technology to make possible for your business?
Bring your goal, bottleneck, or decision. We’ll explore where technology can help and identify a practical next step.
30 minutes. Your business priorities. A clearer path forward.